We offer a 30-day money-back guarantee on all Monkey Mayhem purchases, including banana bundles, the New Player Deal, and VIP. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.
Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund, visit paddle.net and look up your order, or reply to your Paddle order receipt email. Paddle's Refund Policy (paddle.com/legal/refund-policy) also applies.
When a refund is completed, the bananas or items from that purchase may be removed from your account. If bananas were already spent, your balance may be reduced accordingly. Refunds are returned to your original payment method by Paddle.
If you have trouble with a refund request, contact Paddle support through paddle.net — as Merchant of Record, Paddle handles all payment and return inquiries for Monkey Mayhem.